Shipping Policy

We are delighted to deliver our carefully curated products to your doorstep. Here's what you can expect regarding our shipping process:

Dispatch Time:

Once your order is confirmed, please allow up to 4 working days for our team to prepare and package your selected items.

Delivery Time:

The delivery time frame varies depending on your location. On average, you can expect your order to arrive within 7 to 14 days from the date of dispatch.

Tracking Information:

As soon as your order is dispatched, we will provide you with tracking information via email to stay updated on the progress.

Shipping Charges:

We offer competitive shipping rates based on your delivery address which will be calculated and shown at checkout.

Multiple Items:

If your order contains multiple products, they may be shipped separately to ensure safe packaging. You will receive tracking for each shipment.

Delivery Partners:

We partner with reliable shipping carriers to deliver your parcels securely. However, occasional delays due to unforeseen circumstances may occur.

Cash on Delivery (COD):

COD is available as a payment option at checkout for eligible locations. Full payment in cash must be made to the delivery partner at the time of delivery before the package is handed over. In some cases, phone verification may be required before dispatch. Orders failing verification may be canceled.

Customer Support:

If you have any questions about your order or delivery status, please contact our customer support at care@gogopogo.app. We are here to assist you and ensure your complete satisfaction.